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Return Policy

What items are returnable?

  • Within 30 days of receipt of your shipment
  • In original condition
  • A damage claim or missing product claim must be filed within 7 days of the delivery date.
  • In the original packaging

What items are non-refundable?

  • Free gifts or promotional items
  • Any items returned after 30 days

Are there any charges for return?

  • There is no charges for return as long as it is within the first 30 days
  • Original shipping charges is non-refundable
  • You are responsible for return shipping charges

How do I return?

  • Enter your order number and email address in the fields above and click Start a Return
  • Follow the screen instructions and select the items you want to return
  • You will get a confirmation email with shipping guidelines

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.

Return Information

1. Pack all the returned items, along with a print off of your confirmation of purchase email, and a note specifying your RMA number securely in a box. You can use the box the items arrived in or another box, if you prefer.

2. Go to local post office, or another courier, to ship the package. Return address for the package:

nothingbutleds.com
2725 Mountain Industrial Blvd
Suite A-1, Tucker GA, 30084

3. Please provide us the tracking number from post office or couriers if applicable. You can keep tracking your package by receiving email for shipment updates.

4. You will receive a email as soon as we received your items, and when refund is approved.