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Shipping Information

Shipping costs are calculated at the time of purchase and determined by product weight and quantity. Heavy and bulky items require special attention and must be shipped separately. For these items, a standard rate will be charged. Please note that orders shipped to Hawaii and Alaska may incur additional shipping charges.

Cancellation

If you wish to cancel your order, call our Customer Service Department during normal business hours at 
1-800-414-8919.

P.O. Boxes

All internet orders are shipped via UPS. Shipments over 2lbs sent to PO Boxes may incur additional charges. Please contact Customer Service for details.

Alaska & Hawaii Shipping

For questions about our shipping outside the continental United States call: Customer Service: 1-800-414-8919

If you have after hours questions please use this contact form and a Sales Representative will contact you within 24 hours.

Express & Overnight

Express and overnight delivery orders placed after 10am EST will be shipping the following business day. If you have any questions regarding your overnight or express order, please contact 1-800-414-8919 during standard business hours (9:00am-6:00pm Monday-Friday). Any changes you need to make to the express shipping status must occur within one hour of placing the order or nothingbutleds.com will assume the method is accepted and proceed with delivery. If the order is placed outside of standard business hours, the account manager must be contacted before 10:00 am EST the next business day.